Relationship Manager

Opening for Wealth Relationship/Senior Relationship manager for Individual role

Role Description

• Maintaining & increasing sales of HCF loans in Assigned Market.
•   Reaching the targets and goals set for the territory.
•  Establishing, maintaining and expanding customer base – Hospitals,      Diagnostics Centre, Individual Doctors in the assigned territory.
•  Servicing the needs of existing customers.
• Collecting Customer & market feedback and reporting to appropriate authority.
•   Follow up on Collections & ensure that the delinquency for the assigned territory is  zero.

Desired Skills

• Maintain good relationships with clients so that the business can maximize the value of those relationships.
• Identify key contacts at potential client companies to establish and foster a relationship.

• Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.

• Understand the problems and challenges of clients and identify ways the business could better address those needs.

• Grow the business by identifying new sales and business development opportunities.

• Seek opportunities to cross-sell or upsell to existing clients.

• Monitor and assess activities of our competitors to proactively satisfy and retain our clients.

• Provide excellent service in order to maintain a positive reputation for the business.

• Resolve any customer complaints in a prompt and professional manner.

• Set revenue targets and then develop and execute a strategy to meet those.